The Green Automation Customer Services Group is established as part of its dedication and commitment to meeting the after sales support' requirements of the customer. The Group provides a comprehensive range of support services covering third party supplied equipment and packages. The services available encompass all activities that may be required after system delivery and can be provided to any location world-wide. All of the services offered by Green Automation are backed up by team of qualified, fully trained and dedicated team of installation, commissioning, and support engineers. Similarly the Spares and Services team will cater for all spares parts and service needs.

The ranges of services offered by Green Automation include:

• Site commissioning
• Site assistance during system hand-over phase
• End User training
• Site Acceptance Testing
• QA audits • Spares parts management and support
• On-site technical manpower services
• Maintenance, management and partnering
• Annual maintenance contracts

Green Automation Scope:-

Design & Engineering

Green Automation will generally supply drawings and documentation as identified in the vendor document requirements list to meet the requirements of the client.

Integration & Production

To provide an integrated and tested system, the system configuration is staged and tested by our personnel at Green Automation The following are key points in achieving the objectives of the defined strategy:

• The definition and approval of an agreed Test Procedure and Test Scope • The use of dedicated test equipment configurations and software in support of the standardization and of the test methodologies adopted • The Green Automation integrated test phase • The Final accepting testing in presence of Client representatives. • Site Acceptance Test

Installation & Commissioning

Green Automation is able to proved personnel possessing required technical skill-sets to perform the pre-commissioning, site acceptance test elements and commissioning activities. The ranges of site services offered include:

• Pre Installation
• Installation Support and Supervision
• Installation Inspection
• Pre-commissioning
• Commissioning
• Site Acceptance Testing

Training & Customer Support

Green Automation has a dedicated training department with the aim of training client's personnel on the system & solutions provided by Green Automation. Training courses are developed specific to the individual client's requirements


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